1. Does the potty seat fit any toilet?

Answer:
The potty seat is compatible with most standard and elongated toilets. If you have a non-standard shape (e.g., square), please double-check the dimensions. A compatibility chart is available on the product page for your convenience.

---

2. What is the weight limit for the potty seat?

Answer:
The potty seat is designed to support up to 80 kg (176 lbs). Its durable construction ensures safety and reliability for your child.

---

3. Is it easy to assemble the potty seat?

Answer:
Yes, assembly takes just a few minutes. The package includes clear instructions, and no additional tools are required. A detailed video showing the assembly process is also available on the product page.

---

4. Can the step height be adjusted?

Answer:
Yes, the step height is adjustable to suit your child's growth. This feature makes it convenient to use the potty seat at different stages of training.

---

5. How do I clean the potty seat?

Answer:
The potty seat is made of materials that are easy to clean with soap and water. The removable soft cushion further simplifies cleaning and ensures hygiene.

---

6. Can the potty seat be folded for storage?

Answer:
Absolutely! The potty seat folds easily, taking up minimal space. It's perfect for small bathrooms or those who appreciate a tidy space.

---

7. How is delivery handled?

Answer:
Delivery typically takes 7 to 14 days, depending on your region. For more detailed information, please visit our "Shipping" page, where you can find delivery times and conditions. Delivery is free of charge.

---

8. Can I return the product if it doesn’t work for me?

Answer:
Of course! You have 14 days from the date of receipt to initiate a return. We make the process as simple as possible—just contact our support team, and we’ll take care of the rest.

---

9. How can I track my order?

Answer:
Once your order is processed, we will send you a tracking number to your email. You will also receive a link to the carrier’s website, where you can track your delivery status anytime.

---

10. Are there any discounts on the potty seat?

Answer:
Yes, a 10% discount is currently available. Simply use the promo code DISCOUNT2025 during checkout. The discounted price is already displayed on the product page.

---

11. How can I contact customer support?

Answer:
We’re always here to help! You can reach us:

• By email: info@kiddoloostore.com
• Through the live chat on our website. We aim to respond as quickly as possible, but due to time zone differences, there may be slight delays. If your query is urgent, we’ll prioritize it and get back to you promptly.

---

12. Is the potty seat suitable for travel or use in public restrooms?

Answer:
Yes, thanks to its foldable design, the potty seat is easy to take with you on trips. Just make sure the toilet is compatible with the potty seat.